Police Scotland has been ordered to carry out a review into the way it handled a Mearns incident involving a woman with severe mental health problems.
Meg Henderson, who now lives in the western Highlands, accused the police of failing to help her distressed daughter Marion in June 2015 after she had travelled from her London home to Inverbervie, where the family previously stayed.
Two officers on patrol spoke to Ms Henderson and took her to her old address but were told by the occupant her family no longer lived there.
Police subsequently helped her book a room in a hotel but she returned to the house the next day.
The occupant could see Ms Henderson was in a “vulnerable” state and alerted family members, who asked police to help take her to hospital over fears she was a danger to herself and the public.
The woman’s brother eventually had to take her to both Cornhill Hospital and Aberdeen Royal Infirmary.
Mrs Henderson made a formal complaint but after being unhappy with the police response applied for a review, carried out by the Police Investigations and Review Commissioner (PIRC).
PIRC agreed with part of the force’s response, but has called for a review into the handling of later issues with which the woman’s family had to become involved.
Superintendent George MacDonald of Police Scotland said: “We acknowledge where we dealt with the situation appropriately, but also crucially, the areas where learning points have been identified. We have put the necessary reviews in place to address these matters.”