A disabled woman claims rail staff ditched her nine miles from home at a dimly lit platform after a broken lift stopped her leaving Dundee station.
Yvonne Grant had exited her train in Dundee just after 8pm but could not get off the platform due to the faulty lift.
Dundee Railway Station staff told the 53-year-old she would be sent back to Leuchars where they promised they would pay for her to get a taxi home.
However, she was left stranded in Leuchars when the taxi driver told her he could only take her as far as Dundee Railway Station and would not return her to her house.
With no money and no bus pass, desperate Yvonne, of Caldrum Street, had to call for a friend to rescue her.
Yvonne said: “I was left at Leuchars Station as I refused to go (in the taxi) because I would only go back to where I came from. It was beyond justice.
“I had no way of getting home. I had no way of getting on the bus, because I didn’t have my bus pass with me.
“I had to phone my friend who lives in Tayport to say I’ve been ditched at Leuchars.
“Her husband came and took me home and I eventually got home at 10.15pm at night, more than two hours late.”
Yvonne added: “If I did not have my mobile then I would have been absolutely stranded and Leuchars is not the best-lit station in the world.”
Ms Grant had boarded the 2pm train from London Kings Cross and had arrived in Dundee around 7.55pm.
A ScotRail spokesman said: “We feel for Ms Grant and have called her to say sorry.
“Ms Grant has accepted our apology and our offer to provide vouchers and, as a gesture of goodwill, to repay the cost of her friend’s petrol in full.
“We look forward to welcoming her on board again in future.”