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Amazon will stop accepting UK Visa credit cards from January

Amazon's Fife distribution centre.
Amazon's Fife distribution centre.

Amazon has told customers it will stop accepting payments made using UK Visa credit cards next year.

The online retailer said in an email to customers that Visa credit cards issued in the UK will be halted from use on its site from January 19.

Amazon said it has made the decision due to “the high fees Visa charges for processing credit card transactions”.

Customers will still be able to use debit cards, including Visa, and non-Visa credit cards, it said.

Amazon hits out at Visa costs

An Amazon spokesman said the cost of accepting card payments “continues to be an obstacle” for businesses.

He said: “These costs should be going down over time with technological advancements. Instead they continue to stay high or even rise.

Inside Amazon Warehouse in Dunfermline
Boxes at Amazon’s fulfilment centre in Dunfermline.

“As a result of Visa’s continued high cost of payments, we regret that Amazon.co.uk will no longer accept UK-issued Visa credit cards as of January 19 2022.

“With the rapidly changing payments landscape around the world, we will continue innovating on behalf of customers to add and promote faster, cheaper, and more inclusive payment options to our stores across the globe.”

Visa ‘disappointed’

Amazon is one of the largest employers in Fife, with around 1,000 staff at its fulfilment centre in Dunfermline. It also has a Dundee depot and is staffing up ahead of Black Friday.

A Visa spokeswoman said: “UK shoppers can use their Visa debit and credit cards at Amazon UK today and throughout the holiday season.

“We are very disappointed that Amazon is threatening to restrict consumer choice in the future.

Amazon Dunfermline is getting ready for Black Friday.

“When consumer choice is limited, nobody wins.

“We have a long-standing relationship with Amazon. We continue to work toward a resolution, so our cardholders can use their preferred Visa credit cards at Amazon UK without Amazon-imposed restrictions come January 2022.”