Calendar An icon of a desk calendar. Cancel An icon of a circle with a diagonal line across. Caret An icon of a block arrow pointing to the right. Email An icon of a paper envelope. Facebook An icon of the Facebook "f" mark. Google An icon of the Google "G" mark. Linked In An icon of the Linked In "in" mark. Logout An icon representing logout. Profile An icon that resembles human head and shoulders. Telephone An icon of a traditional telephone receiver. Tick An icon of a tick mark. Is Public An icon of a human eye and eyelashes. Is Not Public An icon of a human eye and eyelashes with a diagonal line through it. Pause Icon A two-lined pause icon for stopping interactions. Quote Mark A opening quote mark. Quote Mark A closing quote mark. Arrow An icon of an arrow. Folder An icon of a paper folder. Breaking An icon of an exclamation mark on a circular background. Camera An icon of a digital camera. Caret An icon of a caret arrow. Clock An icon of a clock face. Close An icon of the an X shape. Close Icon An icon used to represent where to interact to collapse or dismiss a component Comment An icon of a speech bubble. Comments An icon of a speech bubble, denoting user comments. Comments An icon of a speech bubble, denoting user comments. Ellipsis An icon of 3 horizontal dots. Envelope An icon of a paper envelope. Facebook An icon of a facebook f logo. Camera An icon of a digital camera. Home An icon of a house. Instagram An icon of the Instagram logo. LinkedIn An icon of the LinkedIn logo. Magnifying Glass An icon of a magnifying glass. Search Icon A magnifying glass icon that is used to represent the function of searching. Menu An icon of 3 horizontal lines. Hamburger Menu Icon An icon used to represent a collapsed menu. Next An icon of an arrow pointing to the right. Notice An explanation mark centred inside a circle. Previous An icon of an arrow pointing to the left. Rating An icon of a star. Tag An icon of a tag. Twitter An icon of the Twitter logo. Video Camera An icon of a video camera shape. Speech Bubble Icon A icon displaying a speech bubble WhatsApp An icon of the WhatsApp logo. Information An icon of an information logo. Plus A mathematical 'plus' symbol. Duration An icon indicating Time. Success Tick An icon of a green tick. Success Tick Timeout An icon of a greyed out success tick. Loading Spinner An icon of a loading spinner. Facebook Messenger An icon of the facebook messenger app logo. Facebook An icon of a facebook f logo. Facebook Messenger An icon of the Twitter app logo. LinkedIn An icon of the LinkedIn logo. WhatsApp Messenger An icon of the Whatsapp messenger app logo. Email An icon of an mail envelope. Copy link A decentered black square over a white square.

‘Customers are your best teachers’ says Dundee based pharma firm chief

Andrew Hopkins
Andrew Hopkins

The chief executive of Dundee-based life sciences firm Exscientia urged budding entrepreneurs to “think globally” in a masterclass at Dundee University.

Professor Andrew Hopkins outlined the rapid growth of the company, which has won several multi-million-pound deals with global pharmaceutical firms.

He highlighted the need for persistence in building a business that set out to disrupt the industry.

The former Pfizer scientist said combining artificial intelligence (AI) with human management had put the firm on a “phenomenal” growth curve.

Mr Hopkins said the firm had been founded by three people with a credit card in a coffee shop.

The ability to hire computing capacity had been a key factor in the success of the business and he said the team had decided not to go down the venture capital route.

He said: “The venture capital route does work but it might not allow a company to grow to scale.

“Venture capitalists can also have an expectation that a business type would locate in a certain area such as Silicon Valley or, in the case of life science companies, Cambridge.”

The company’s working model, combining AI and human skills, had shown it delivers results five times faster than traditional methods.

This gives around 30% cost saving per drug launch, resulting in higher peak sales, faster peak sales and a higher market share.

For entrepreneurs, Mr Hopkins said it is important to “hire people smarter than you” and from the start, it was key to think globally.

He added: “Engage with people early – your customers are your best teachers.

“What customers care about is if you can solve their problem, no matter where you are located and you need to be open to opportunity.

“You have to be dogged in your persistence.

“For example look at other applications for your technology that you may not have considered.”

Mr Hopkins concluded by urging entrepreneurs to “enjoy the journey.”

jimillar@thecourier.co.uk