Imagine saving up for a dream holiday – only to be struck by a dire sickness bug during it?
Unfortunately, it happens – earlier this year an outbreak of norovirus ruined the trip of a lifetime for more than a quarter of passengers on a luxury cruise ship travelling to the US.
So what steps should you take if you fall ill on vacation?
When you sign up to a package holiday, there are usually levels of protection included within the deal so you can jet off, safe in the knowledge that if anything goes wrong, you’ll be looked after and reimbursed.
If you become sick or suffer an accident while using your resort’s facilities or while on resort property, report it to your holiday rep immediately. They will be able to advise on your nearest pharmacy/doctor’s surgery/hospital.
If you can prove you feel ill or became injured because of negligence on the part of your hotel, you can claim compensation. Report it to your rep, your package holiday team’s head office and the hotel management.
Contact your travel insurance company immediately, so they can advise on exactly what illness/accidents you are covered for.
Visit a doctor and keep track of all receipts/doctors notes for future reference and as evidence.
If you’re booking your holiday independently, you can’t rely on a rep for help if you fall ill, so make sure you have health insurance, a European Health Insurance Card, and speak to your hotel management – or the local tourist information office – for advice on the nearest medical centre and how they operate.
