A major DIY firm’s Dundee store has reopened to customers with measures in place to prevent the spread of coronavirus.
B&Q on King’s Cross Road in Dundee is one of few branches in the UK which is being reopened, it has been announced.
Strict social distancing measures will be in place as the lockdown continues across the country.
The number of people allowed into the store at any given time is being limited – with queues controlled via 2m markers.
These will also be in place on aisles, along with perspex screens separating staff and customers at tills.
Services including kitchen design, paint mixing, and key and timber cutting are all suspended.
A B&Q spokeswoman said: “As an essential retailer, we’re committed to providing the best possible service to support customers’ home improvement needs at this difficult time, while keeping customers and colleagues safe.
“Having watched other essential retailers support social distancing in their stores, we are now following their best practice and are re-opening some stores with strict social distancing measures in place.
“Similar to shopping at a supermarket, we’re strictly limiting the number of customers in store at any one time, and so customers are typically queuing before entering stores.
“All stores have a designated queuing area outside and these have two metre markers to help remind everyone to respect each other’s personal space.
“To further support social distancing, we have two metre floor markers throughout the store and have also installed perspex screens at the checkouts.
“Only products that you can shop and takeaway in store on the day are available to customers.
“Our services such as kitchen and bathroom design, paint mixing, timber cutting and key cutting are not available for the time being and, at this point in time, we’re only accepting card and contact-less payments.
“We continue to offer our Click+Collect service at diy.com. However, it may take several days for orders to be ready, and may be temporarily unavailable at busy times. Customers can also place orders for contact-free home delivery for a limited range of products at diy.com too.
“In recognition of the importance of Trade customers being able to carry out repairs and maintenance for their customers, TradePoint is available at all re-opened stores and our Trade customers are also able to purchase products online at trade-point.co.uk.
“We’re urging all customers to follow the Government’s social distancing guidelines, to shop responsibly only for what is necessary and to be patient whilst we give them the best possible service in the safest possible way.”
