A Dundee shop has taken a batch of formula milk off the shelves as a precaution following a complaint from a customer whose baby was allegedly made ill by the “curdled” liquid.
Lorraine Scrimgeour, 34, purchased Cow & Gate first stage from birth milk at Babies R Us, Kingsway West, to give to her daughter Amy.
Shortly afterwards the 14-week-old was said to have become sick with an upset stomach, leading Lorraine to take a closer look at the milk.
The mother-of-two, from Douglas, then noticed the product was “curdled” and had a “strong smell” despite still being in date.
Cow & Gate are investigating the complaint after Lorraine sent a sample of the milk for testing and a spokeswoman confirmed it was an “isolated complaint” rather than an issue with the rest of the batch.
Lorraine said: “I didn’t notice that the milk was curdled straight away. It comes ready-made in a bottle, and you pour it into another bottle to give to the baby.
“Amy kept pushing it away but in the end she drank a couple of inches of it.
“My friend, who took over her feed, then saw it was curdled and that’s why she must have kept rejecting it. Shortly after that she got a very upset stomach, which is unusual for her. She cried for 25 minutes straight.
“I had to take her to the out-of-hours doctor to be checked over and luckily she was OK in the end, but it was a scare for me.
“I took the milk back to the shop and was offered a refund, which was fine but I’ve been put off buying this product again.
“I wouldn’t want this to happen again to my daughter, or to anyone else’s baby. I’m now waiting on answers from Cow & Gate.”
A spokeswoman for the company confirmed a call had been made to their consumer team, who reassured Lorraine it was not a batch issue and advised her to send the sample away for testing.
It is currently with the city’s environmental health officers, who will forward it to Cow & Gate.
The spokeswoman added the issue could have been caused by a faulty seal but a more definitive answer will be sought.
The remaining stock has been removed from the Babies R Us branch.
