Grieving families are having to wait two weeks before they can hold funerals for loved ones at Dundee Crematorium.
Operators Dignity PLC said the the delays were due in part to the refurbishment of Perth Crematorium, as well as a rise in the number of people dying this winter.
The wait from date of death to cremation is normally just 10 days.
However, there are no slots available between now and January 30.
Perth Crematorium is currently undergoing a £2.2 million refurbishment.
Work began in June and is expected to be completed this year.
The chapel at the site has been closed for services since then, although cremations have continued.
However, the disruption at Perth has had a knock-on effect on cremations at Dundee.
This, coupled with an increase in the death rate, has left families facing a two-week wait to cremate their loved ones.
A spokesperson for Dignity PLC said: “The refurbishment work at Perth Crematorium has seen an increase in demand for services at our facility but there also appears to be an increase in the national death rate.
“The average time between date of death and the day of the funeral at Dundee Crematorium is usually 10 days.
“However, the current number of requests for funerals means we are operating at full capacity and the next available service is on Tuesday January 30. ”
He added: “We are continuing to provide services from 8.15am every weekday and throughout Saturday morning.”
There are plans to create a second crematorium in Dundee.
Dundee FC has included a new crematorium in its proposals for a new stadium by Camperdown Park.
The club has said the 15,000 capacity stadium will only go ahead if permission is granted for the crematorium and other ancillary developments including a hotel and a nursery.
Under the proposals, the stadium would be used as a venue for funeral teas, just as St Johnstone’s McDiarmid Park is in Perth.
The club has stressed the new crematorium would not operate on match days.