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Vulnerable elderly residents facing ‘worry and uncertainty’ in run up to Christmas as care firm nears collapse

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Vulnerable elderly people across Tayside and Fife are facing “worry and uncertainty” this Christmas as a care firm which provides vital support services nears financial ruin.

Allied Healthcare, the company contracted by the region’s local authorities to carry out domiciliary care for some of their most at-risk residents, has just weeks to transfer or sell all its services to new providers after councils were notified it is likely to fail.

The company secured a three-week extension of its credit line to continue fulfilling social care contracts across the UK, including 17 key services in Scotland, but confirmed on Monday all transfers must now be finalised by mid-December.

While the extension will see services continue beyond the previous contractual maturity date of November 30, it is unclear whether they will all be transferred to other private providers or if councils will be forced to step in under their own legal obligations.

Jim Eadie, Age Scotland’s policy officer for housing, described the services as a lifeline “which many older people depend on in order to live at home safely and independently”.

He added: “It is vital that a solution is found so that older people can continue to receive the care they need in their own home.”

Cat Hobbs, the director of the pro-nationalisation We Own It campaign, predicted vulnerable people across Scotland could be impacted by questions over the company’s future.

She said: “Thousands of elderly people are now facing worry and uncertainty as the financial fortunes of Allied Healthcare seem to be up in the air.

“If the company runs out of cash then vital services across Scotland will be under threat.”

It is understood the notification to local authorities of Allied’s likely failure has already prompted a number of customers to transfer services to alternative providers. However, the company insisted continuity of care remains its “number one priority”.

A spokesman said: “We are therefore actively exploring a range of options in order to minimise disruption to continuity of care, including the sale or transition of care and support services on a regional or contract-by-contract basis to alternative providers best placed to deliver care at a local level.

“Such sales or transitions will involve the transfer of staff. This process will be conducted in close cooperation with our customers.”


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Dundee City Council confirmed it had been in discussions with the company at a local and national level and are “considering the options available to ensure continuity of service to our service users.”

Fiona McKay, Fife Health & Social Care Partnership’s head of strategic planning performance and commissioning said: “We are aware of the situation with Allied Healthcare, who provide a small number of care packages on our behalf.

“We hope the company will secure a buyer and we’re in touch with COSLA to stay up to date with national arrangements.”

Perth and Kinross Council were also approached for comment.