Family doctors across Scotland are making use of an online system that allows clinicians to consult with patients remotely.
Developed and tested in 2018 and 2019, the Near Me video consulting service was initially used mainly in the Highlands, where distances can be an issue.
Now its use is being rapidly escalated across Scotland as part of the COVID-19 response.
All GP practices in the country are now equipped to use Near Me.
Jason Leitch, the Scottish Government’s national clinical director, said the system is proving to be an “invaluable tool” in the fight against coronavirus, and means people can receive urgent health care and advice remotely from the safety of their own home, without exposing them or NHS clinicians to infection risk.
It’s also possible for GPs and other clinicians to use it from their home if they are at high risk of infection.
He said: “Offering quick and easy access to health services without the need to travel is vital for patients, especially if they are self-isolating because of coronavirus.
“Near Me works exactly like a face-to-face meeting except that patients do not need to travel to see a GP.”
Patients offered a Near Me appointment at home will need to have a device for making a video call, such as a smartphone, tablet or computer with webcam, and a reliable internet connection.
One of the GPs using the system is Dr Alan Corstorphine, of the Newburgh and Abernethy practice. He had been self isolating after his wife developed a cough.
He said: “I had been aware of the use of video consulting for some time but hadn’t really seen a role for it prior to coronavirus.
“However, I was keen to avoid unnecessary visits to patients while still maintaining a good quality of care and saw that Near Me was the answer.
“At times it can be difficult to reassure patients on the phone but it’s much easier when you can see them and they can see you.
“I also find that it’s particularly good for assessing children. I am able to see them moving and crawling around, which enables a level of triage you cannot get on the phone.”
