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Post Office gives assurances over future of Burntisland branch

Councillor Susan Leslie outside the closed post office.
Councillor Susan Leslie outside the closed post office.

The Post Office has said it is working hard to reinstate its Burntisland branch.

Shutters at the town’s counter in High Street have been down since the premises were targeted during a spate of armed raids in January.

A Post Office spokesman said: “We would like to apologise for the inconvenience caused by the temporary closure of the Post Office branch in Burntisland.

“We would like to reassure customers that we are working hard to restore the service to the community as soon as possible and are committed to maintaining services in the area.”

He added that a vacancy had been advertised.

Maria Nawaz, who was the last person to run the town’s post office, was caught up in an alleged robbery at the shop in January.

Two men have since appeared in court in connection with raids on post offices in Fife and elsewhere in Scotland.

She had been working alone in the shop having had to let go of staff and said she was not given a big enough budget to meet overhead costs and wages.

“It was my business and I wanted to see improvements,” she said.

“But I feel the company is more focused on branches which are bringing in more income.

“They’re not giving much to the small town branches.”

With a counter itself not self-sustaining, the Post Office has advertised for someone who can incorporate the service into a “vibrant and sustainable retail business”.

In the meantime, Burntisland residents have to travel to Kinghorn Post Office.

Local councillor Susan Leslie said residents were anxious to see their local post office back open.

“I have had an almost constant stream of people asking about the post office,” she said.

“Many people are showing a great deal of concern for Maria but are also explaining how difficult it is for them to go about their daily lives without a post office in Burntisland, and with the opening hours at Kinghorn sometimes a little erratic.

“I’m aware that the Post Office is now exploring more than one option for another site in Burntisland, and I know they are committed to providing a service in Burntisland.”

Councillor George Kay said the elderly had been worst affected by the closure.

“It’s not every elderly person who has the confidence to go online or to ask someone else to do things for them,” he added.