A “major” NHS Tayside computer outage hit doctors’ surgeries across the region.
Some GP practices in Tayside were said to have been affected by IT problems on Wednesday morning.
A source said workers had been unable to log into their systems.
They said: “Doctors, nurses and all staff have been unable to log in and get patient details.
“The computers aren’t connecting to the servers.
“It means GP surgeries affected can’t safely manage appointments or retrieve notes.”
‘Several’ NHS Tayside surgeries hit by computer outage
Hillbank Health Centre, a practice in the Hilltown in Dundee, reported being affected by the problems on Facebook.
A post said: “We are facing major IT issues at the moment with our appointments system.
“This is also affecting several practices in Tayside.
“Please bear with us as we try to rectify the issue.
“We cannot access any patient details and therefore cannot fulfil appointments.”
People were asked only to call for urgent medical matters due to “exceptionally high” demand from calls.
‘Please do not shout at staff’
A further update, posted at 9.30am, said: “IT issues are currently being resolved.
“NHS Tayside is working hard on the issue and some services are now running.
“Please bear with us whilst we try to get things up and running.
“Staff at the practice are doing their utmost to assist patients, please do not shout at them or raise your voice.”
IT issued ‘resolved’ at NHS Tayside
An NHS Tayside spokesperson said the issue affected a “small number” of surgeries and was resolved around 10am on Wednesday.
They confirmed Ninewells Hospital was unaffected by the outage.
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