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Retail giant announces partial reopening of stores in Dundee and Kirkcaldy

Currys/PC World.
Currys/PC World.

An electrical retail giant has announced the partial reopening of stores in Dundee and Fife.

Currys-PC World will welcome customers back for collections at its Dundee Kingsway and Kirkcaldy branches from Thursday.

They are reopening on a “zero-contact” basis with customers able to purchase items online and pick them up from a chosen shop.

The two local stores are among 32 reopening across the UK from Thursday.

It comes after 20 branches began operating a zero-contact and collect service on May 22

Chief operating office at Dixons Carphone Mark Allsop said: “On May 22 we opened 20 stores to operate a zero-contact order and collect service, this has gone extremely well and we are pleased to announce that we will be extending the service to 32 further stores nationwide as of today.

“With a tremendous amount of hard work and commitment from our store colleagues, we are happy and confident that we’re providing both customers and colleagues a safe environment as we roll-out this service further.

“The drive-through order and collect service is a zero-contact way customers can purchase items online and collect them from their chosen local store, with pickup availability ranging from an hour after purchase to the next day depending on stock.

“Once customers have placed an order, they will receive an email to say the item is ready to be collected safely.”

He added: “Over the last two weeks we have seen over 24,000 items purchased and collected from the 20 stores safely, with top performing products including, small screen TVs, home audio, laptops, printers and scanners, consoles and PC gaming hardware.

“The average wait time has been less than five minutes.

“Customer and colleague safety continues to be our highest priority. At the stores we have implemented social distancing and hygiene measures to ensure that colleagues feel comfortable in coming back to work and our customers feel safe to visit us.

“We are following government advice on the reopening of our stores. When we do, we will be prepared to open so that our customers can shop for their important tech in-store safely and with the right measures in place.”