A Brechin financial services business has been unable to receive incoming calls on its landline during the recent stock market turmoil due to a fault with its line.
The phones stopped working at Ferguson Oliver Wealth Management on Clerk Street on August 7.
Since then the firm has been given several dates of when the problem will be resolved, but the lines remain down.
Managing director Mike Ferguson said: “How can you run a financial services business with your phone lines down particularly at a time with so much market volatility and clients wanting to speak to their advisers for reassurance and advice?
“It is all very well having a divert to a mobile in place but that only allows one call in at a time.”
An Openreach spokesman said: “We’re sorry it’s taking longer than usual to repair this complex fault, which is due to the nature and level of work required. Mud and silt had blocked underground equipment and plant was needed to clear the blocks, which has been completed.
“The fault has been traced to an underground cable and traffic management is now required to reach the location.
“This is subject to the usual statutory notice periods and can take time to organise with contractors.
“The traffic light company needs to carry out a site survey before applying for permission from the roads authority to go ahead.
“Once a date is agreed, engineers will try to fix the fault or arrange for the cable to be replaced. We’ll endeavour to complete repairs as soon as possible.”