A £7.6 million Mearns care home has been slammed by inspectors for a catalogue of failings only three years after it opened.
Edenholme in Stonehaven has been found guilty of numerous errors by Care Inspectorate officers.
Aberdeenshire’s Health and Social Care Partnership chief said steps were already being taken to address the issued raised.
The local authority said it would address concerns over training, medicine administration to patients with dementia, safe storage of chemicals, use of restraint with service users, risk management, and provision of staffing.
An inspector paid an unannounced three-day visit to Edenholme Crescent in January and the Care Inspectorate has now published its findings.
Qualities of care and support, and management and leadership were graded as “weak” while the qualities of environment and staffing were graded “adequate”.
While they acknowledged a “modern and bright environment” consistent with a multi-million-pound centre, inspectors found “many areas for improvement in relation to care and support and management systems”.
Activity around meal times was also of concern, the inspector found.
Adam Coldwells, chief officer of Aberdeenshire Health and Social Care Partnership, said: “We always strive to provide the best quality of care and it is obviously disappointing when we fall short of those high standards.
“The vast majority of the requirements and recommendations set out by the Care Inspectorate are around improving records management at the home, and this remains an important part of providing modern care services.
“We have already started to address all the issues raised by this report.
“Nonetheless, we understand the low grades will be of concern to residents and their families as well as members of staff at the home.”
He continued: “The inspector observed positive engagement between service users, staff and visitors as well as the sensitive care provided and the respect shown for service users’ self-esteem and dignity.
“Residents and relatives spoke very highly of the home and of the care provided by staff.
“The report also mentions the link the home has with the local community where local groups are encouraged to use the facilities, which has helped to provide a focus for meaningful activities and events for residents.”