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Ex-City Quay factor Ross and Liddell abandons court action

Lynne Nobel was unhappy with maintenance standards at City Quay.
Lynne Nobel was unhappy with maintenance standards at City Quay.

A property maintenance company has abandoned court action against a woman who refused to pay for its services.

Evicted City Quay factors Ross and Liddell have been pursuing a number of owners for outstanding legal bills since the company quit phases 4 and 5 of the development.

Lynne Nobel has now been granted Absolvitor, a legal ruling which prevents further court action being taken by Ross and Liddell over the non-payment of £708 of factors fees.

The company stated its reason for doing so was that it was “not economic” to pursue the debt racked up since 2010.

The firm resigned from almost half of its City Quay developments in November 2014 after a number of owners expressed their dissatisfaction with the company.

In a letter prior to their termination, Ross and Liddell informed residents £25,800 was owed by 11 non-paying householders.

Ms Nobel said her position was that she would not pay the services because she was not satisfied with the standard of the work or the transparency of costs.

Ms Nobel said: “This is a step in the right direction for owners fighting for greater transparency in the billings submitted.

“This is important for owners all across Scotland. It means that factors will have to make very sure the work is carried out to the owners’ satisfactory standard and at a fair, properly tendered price.”

A Ross and Liddell spokeswoman said: “Ross and Liddell resigned as property manager, of phases 4 & 5 City Quay, with effect from December 31 2014.

“A few owners, including Ms Noble, had not complied with their title obligations regarding common charges and we sought recovery of these debts.

“In view of the legal costs of recovery being substantially in excess of the outstanding sum, we asked the court to dismiss the action by granting Decree of Absolvitor with the intention of giving Ms Noble comfort that we could not raise further legal action in the future.”

The spokeswoman would not reveal how much of the £25,800 owed in 2014 was still owed to the firm, but advised fellow residents they would not try to recover the costs from other residents, as the company had previously claimed.

She added: “Our decision will have no financial cost for other owners at the development.”

Ms Nobel is not the first to have legal action taken against her dropped by the company, which in 2014 sued Thomas Cargill, of Thorter Loan at Merchants Quay, for £698.76 of charges for communal maintenance.

The case was abandoned shortly before a proof hearing at Glasgow Sheriff Court.