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Dundee TV licensing officer speaks out about attacks and abuse

Dundee TV licensing officer speaks out about attacks and abuse

A TV licensing officer who was threatened with hammer has spoken out in a bid to stop attacks and abuse.

An increasing number of officers have been threatened or assaulted after knocking on doors.

Other have had TVs thrown at them and have been filmed while being abused, with clips posted on the internet.

David, whose identity is being kept a secret, is an inquiry officer from Dundee who has spoken of his experience.

He said: “I’ve had a hammer waved at my head in a multi-storey high-rise block.

“I find it appalling that such a small amount of people can have the power to upload and edit vile content that affects normal people enforcing a UK legal requirement.”

He made the comments as part of a campaign to tackle the problem of verbal and physical attacks on its inquiry officers.

The campaign is being run during Anti-Bullying Month.

Attacks on TV Licensing inquiry officers have more than doubled in the last year.

In the last financial year, 89 officers were victims of physical assaults up from 37 the previous year and in several incidents staff were admitted to hospital.

A total of 360 inquiry officers have suffered physical and verbal assaults in the last financial year.

TV Licensing said some of its officers have had to have counselling following attacks.

Colin Jones, TV Licensing field operations director, said: “The threats our officers can receive when they are just trying to carry out their role is completely unacceptable.

“Those who attack them seem to forget they are human beings.

“They do a great job, remaining professional and courteous in sometimes very challenging circumstances and we do everything we can to support them.”

A number of organisations are supporting the campaign, including Police Scotland, the Scottish Beer and Pub Association (SBPA) and the Scottish Taxi Federation.

Superintendent Brian Hughes, from Police Scotland’s Licensing and Violence Reduction Division, said: “We support and endorse this campaign.

“Police Scotland is committed to keeping people safe and everybody should be able to do their job safely and without fear of violence.”