Calendar An icon of a desk calendar. Cancel An icon of a circle with a diagonal line across. Caret An icon of a block arrow pointing to the right. Email An icon of a paper envelope. Facebook An icon of the Facebook "f" mark. Google An icon of the Google "G" mark. Linked In An icon of the Linked In "in" mark. Logout An icon representing logout. Profile An icon that resembles human head and shoulders. Telephone An icon of a traditional telephone receiver. Tick An icon of a tick mark. Is Public An icon of a human eye and eyelashes. Is Not Public An icon of a human eye and eyelashes with a diagonal line through it. Pause Icon A two-lined pause icon for stopping interactions. Quote Mark A opening quote mark. Quote Mark A closing quote mark. Arrow An icon of an arrow. Folder An icon of a paper folder. Breaking An icon of an exclamation mark on a circular background. Camera An icon of a digital camera. Caret An icon of a caret arrow. Clock An icon of a clock face. Close An icon of the an X shape. Close Icon An icon used to represent where to interact to collapse or dismiss a component Comment An icon of a speech bubble. Comments An icon of a speech bubble, denoting user comments. Comments An icon of a speech bubble, denoting user comments. Ellipsis An icon of 3 horizontal dots. Envelope An icon of a paper envelope. Facebook An icon of a facebook f logo. Camera An icon of a digital camera. Home An icon of a house. Instagram An icon of the Instagram logo. LinkedIn An icon of the LinkedIn logo. Magnifying Glass An icon of a magnifying glass. Search Icon A magnifying glass icon that is used to represent the function of searching. Menu An icon of 3 horizontal lines. Hamburger Menu Icon An icon used to represent a collapsed menu. Next An icon of an arrow pointing to the right. Notice An explanation mark centred inside a circle. Previous An icon of an arrow pointing to the left. Rating An icon of a star. Tag An icon of a tag. Twitter An icon of the Twitter logo. Video Camera An icon of a video camera shape. Speech Bubble Icon A icon displaying a speech bubble WhatsApp An icon of the WhatsApp logo. Information An icon of an information logo. Plus A mathematical 'plus' symbol. Duration An icon indicating Time. Success Tick An icon of a green tick. Success Tick Timeout An icon of a greyed out success tick. Loading Spinner An icon of a loading spinner. Facebook Messenger An icon of the facebook messenger app logo. Facebook An icon of a facebook f logo. Facebook Messenger An icon of the Twitter app logo. LinkedIn An icon of the LinkedIn logo. WhatsApp Messenger An icon of the Whatsapp messenger app logo. Email An icon of an mail envelope. Copy link A decentered black square over a white square.

‘They deserve the best’: concern at report showing fall in standards at Dundee’s care homes

‘They deserve the best’: concern at report showing fall in standards at Dundee’s care homes

Standards in Dundee care homes fell last year and a prominent city councillor has expressed concern at the decline.

Helen Wright, Labour spokeswoman for social work and health, was commenting on the annual review of care home services for adults to be considered by her committee next week.

The report by social work director Alan Baird reveals only 42% of grades awarded by the Care Inspectorate to care homes in the city last year were in the higher categories of excellent, very good or good.

The previous year 63% of gradings were in the higher categories.

A total of 15 services were graded at the lowest levels unsatisfactory or weak for one or more of the key themes in 2011-12, an increase from eight the previous year.

Mr Baird said there was a change in the system of inspections in 2011-12, and the 42% figure was produced by a benchmark comparison with 2010-11.

He admitted the gradings for 2011-12 compared less favourably against those for 2010-11 for all key themes, with the exception of the quality of management and leadership.

The inspectorate placed improvement requirement notices on 21 services, covering a range of matters including care planning, risk assessment, wound care, manual handling practice and medical and infection control, and action plans were drawn up.

During 2011-12 there were 31 complaints to the inspectorate relating to 15 of the 31 care homes in the city.

Of these complaints, 29 were upheld and two partially upheld.

A total of 11 of the complaints related to two homes.

Mr Baird explained there is a joint commitment to continuous improvement by the care home providers, the Care Inspectorate and the social work department, and a range of processes are in place to support the improvement.

Of the 31 care homes in Dundee accommodating 859 people 26 are in private hands, with five run by the city council.

More than 780 residents are older people, while the others have learning and physical disabilities or have been placed because of community mental health, drug or alcohol issues.

Ms Wright, a former social work convener, said she was concerned at a report that suggested standards at care homes in Dundee were not as high as they should be.

”The elderly and other people in our care homes deserve the very best service in places where they can live with as much health, happiness and dignity as possible.

”They are the generation who fought in the war, brought in the National Health Service and fought for other benefits, like holiday pay, that are so important for people today.

”They deserve the best and we should be giving them the best as a lot of money goes into care homes to provide the services that are needed by the people who live there.”

She continued: ”If there are care homes in Dundee that are consistently falling below the standards they should be reaching, then this is something that should be acted on.

”At the meeting next week I will be asking if we as a council should be doing more than we are to ensure that the homes in the private sector are up to the proper standard.”

She exempted the five council-run care homes Craigie, Turriff, Janet Brougham, Elmgrove and Menzieshill houses from criticism.

SNP social work convener Ken Lynn did not respond to calls for him to comment on the report.

aargo@thecourier.co.uk