Calendar An icon of a desk calendar. Cancel An icon of a circle with a diagonal line across. Caret An icon of a block arrow pointing to the right. Email An icon of a paper envelope. Facebook An icon of the Facebook "f" mark. Google An icon of the Google "G" mark. Linked In An icon of the Linked In "in" mark. Logout An icon representing logout. Profile An icon that resembles human head and shoulders. Telephone An icon of a traditional telephone receiver. Tick An icon of a tick mark. Is Public An icon of a human eye and eyelashes. Is Not Public An icon of a human eye and eyelashes with a diagonal line through it. Pause Icon A two-lined pause icon for stopping interactions. Quote Mark A opening quote mark. Quote Mark A closing quote mark. Arrow An icon of an arrow. Folder An icon of a paper folder. Breaking An icon of an exclamation mark on a circular background. Camera An icon of a digital camera. Caret An icon of a caret arrow. Clock An icon of a clock face. Close An icon of the an X shape. Close Icon An icon used to represent where to interact to collapse or dismiss a component Comment An icon of a speech bubble. Comments An icon of a speech bubble, denoting user comments. Comments An icon of a speech bubble, denoting user comments. Ellipsis An icon of 3 horizontal dots. Envelope An icon of a paper envelope. Facebook An icon of a facebook f logo. Camera An icon of a digital camera. Home An icon of a house. Instagram An icon of the Instagram logo. LinkedIn An icon of the LinkedIn logo. Magnifying Glass An icon of a magnifying glass. Search Icon A magnifying glass icon that is used to represent the function of searching. Menu An icon of 3 horizontal lines. Hamburger Menu Icon An icon used to represent a collapsed menu. Next An icon of an arrow pointing to the right. Notice An explanation mark centred inside a circle. Previous An icon of an arrow pointing to the left. Rating An icon of a star. Tag An icon of a tag. Twitter An icon of the Twitter logo. Video Camera An icon of a video camera shape. Speech Bubble Icon A icon displaying a speech bubble WhatsApp An icon of the WhatsApp logo. Information An icon of an information logo. Plus A mathematical 'plus' symbol. Duration An icon indicating Time. Success Tick An icon of a green tick. Success Tick Timeout An icon of a greyed out success tick. Loading Spinner An icon of a loading spinner. Facebook Messenger An icon of the facebook messenger app logo. Facebook An icon of a facebook f logo. Facebook Messenger An icon of the Twitter app logo. LinkedIn An icon of the LinkedIn logo. WhatsApp Messenger An icon of the Whatsapp messenger app logo. Email An icon of an mail envelope. Copy link A decentered black square over a white square.

Fife Fire and Rescue Service reports progress in fight against hoax callers

Post Thumbnail

The number of bogus calls to the fire service in Fife has fallen by 13% in the last year.

There were 113 hoax calls in the 12 months from March 31 2011, down from 130 the previous year.

Fife Fire and Rescue Service also revealed police arrested four bogus callers as a result of investigations prompted by complaints made by call handlers.

Convicted hoax callers can be fined £5,000 or face custodial sentences of up to three months.

Community safety crew manager Ian Dempsey said: ”All 999 calls are recorded and we now have the technology to trace all calls, even those from mobile phones.

”We could have your phone cut off and might even take you to court so expect someone to come knocking at your door if you make hoax calls.”

The number of hoax calls is thought to have fallen in the last year following the launch of a programme of education, which was prompted by a sharp rise from 88 calls in 2009/10 to 130 in 2010/11.

Ian Dempsey said: ”We react to hoax calls so if we receive hoax calls in a specific area then we target the local schools in that area and educate them on the risks of making a hoax call.

”If we have identified the hoax caller, then we speak to their parents and work closely with the police to prosecute.”

Fife Fire and Rescue Service also produced a DVD, which has been handed out to school pupils.

Ian Dempsey said: ”The DVD aims to highlight the serious consequences of hoax calling. Whilst we are attending these hoax calls, a house fire or road traffic collision could be developing elsewhere.

”This could cost precious seconds and minutes, which could put lives in our communities at risk. We hope that our DVD on hoax calls has been making an impact.”

Fire Brigades Union Fife branch secretary Scott McCabe said: ”There’s been a significant education programme driven by FBU members. Firefighters on the ground have gone into schools and there’s been a great response to the DVD.

”Running alongside that is the work that’s done in control. Staff are given specialist training in how to work out whether people are bogus callers.

”This combination of education and training has delivered the reduction. This means that fire engines are not deployed if they’re not required and they remain available to deal with real emergencies.”