Ticket fees have become so common that most fans expect to pay additional premiums when buying online.
But should this be the case?
A Courier investigation has uncovered the growing campaign for ticket agencies to cut their charges.
We reveal how tens of thousands of music and theatre lovers have signed up to end excessive processing and delivery charges.
Booking some of the UK’s hottest tickets, we test an array of websites to discover how and what they charge on top of face value.
Our reporter buys two tickets for Lady Gaga’s upcoming concert at the SECC Hydro, only to be astounded at the additional mark-up.
Giving the case for the defence, industry leaders set out their stall on why they feel fees are necessary and shine a spotlight on the measures being taken to stamp out touts.
Our case studies focus on angry fans who have been hit by massive price hikes at online checkouts when hoping to see their favourite acts.
And we hear from two of the nation’s best-loved comedians who say fees charged by some “parasite” venues and agencies are not a laughing matter.
To read the first part of our special series, see Thursday’s Courier or try our digital edition.