The Federation of Dundee United Supporters’ Clubs have expressed concerns over the lack of information coming out of Tannadice.
The supporters’ group also denied that criticism manager Jackie McNamara has received in the wake of Saturday’s 4-0 loss to Hamilton Accies has been “knee-jerk”.
The federation stated: “Unfortunately, off-field, we have reached a situation where there are communication problems between parties who should be pulling together and an increasing split within the fans.
“This has to be addressed immediately.”
The statement added: “There’s the Stevie Campbell situation, results on the park and other issues that’s happened at the club in the last year or so.
“There’s a hell of a lot of frustrated United fans out there looking for transparent information.
“We (the federation) have been pro-active with the club in trying to get information but we have in writing that they are refusing to answer any questions in terms of finance.
“The majority of the questions we want to ask about relate to finance and the running of the football club.
“Stephen Thompson (the United chairman) has stated that will be answered at the agm but that could be as far away as June 2016.”
As for some of the stick that has come McNamara’s way, the federation added: “In our opinion, it’s not a knee-jerk reaction, definitely not.
“We wish you had spoken to us before then (Saturday), after a good result, because we would be saying the same things. The concerns have been there for years now.
“From an onfield football perspective the thing about Saturday was it was no surprise.
“With such a young and inexperienced team you know there are going to be off-days.
“You never know when they are coming exactly but watching such a young team you knew it was possible.
“If we win one or two we could be buzzing again but lose a couple with such a young squad there could be difficult times lying ahead.
“However, it is Jackie’s team now and he still reportedly has a good playing budget in comparison to the rest of the league and must take a degree of responsibility despite losing key players.”